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What We Do

We Provide Remote Employees

Los Angeles based eDesk provides clients nationwide with fully managed remote employees to work for them from our India based operations centres. Our hybrid model of providing each client with an onsite or offsite US based client manager, supported by the offshore team in India, ensures quality and smooth workflow between our clients and their teams in India. We have broadly categorized the most popular tasks that our clients use us into two categories.

B2B Businesses

Our B2B teams help clients with several back office tasks starting from marketing & sales support to accounting & billing...

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B2C Businesses

A B2C Business has its own challenges having to interact with customers and resolving their issues. Our B2C teams are experienced...

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Businesses

What Do We Help With

Our team members have gained experience in executing several tasks for each type of busines we serve.
Here is a summary of the tasks our team members can undertake on your behalf.

Customer Support

We believe that excellent customer experience isn't just a necessity, it's a competitive advantage. No matter what channel your customers contact you, your virtual employee at eDesk will connect...

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Back Office

Your customers barely see any of your back office operations, however what happens in the back office directly impacts your customers overall experience with you...

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Digital Marketing

Digital Marketing has become an unavoidable necessity for businesses of any size. Your team at eDesk will assist you with the various aspects of Marketing from SEO to advanced advertising...

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Sales

From prospecting to cold email management your B2B lead generation team at edesk will align their sales process with yours...

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Recruiting

We deliver high quality staffing and recruitment support to diverse industries including Information Technology, Engineering, Manufacturing, and Hospitality & Healthcare staffing sectors...

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Who We Are

Incorporated in California in the year 2000, with a current team of 15 US based managers, supported by over 250 employees in India, eDesk is a quality conscious provider of virtual employee solutions to businesses of all sizes.

Virtual Staffing Company

Los Angeles based eDesk provides you with remote employees to work for them from our India based operations centre. Every client is provided with a US based client manager to train, coordinate...

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Primary Benefits

Great Customer Experiences

Get a competitive edge by taking better care of your customers than your competitors can.

Improved Efficiency

Managing back office tasks is a hidden part of customer service. We will make sure those tasks get done too.

Reduced Cost

eDesk can save you 50% or more on your employee costs.
No insurance. No worker’s comp. No taxes to pay.

Secondary Benefits

No Payroll
No Training Costs
No Supervisor Costs
No Office Space Needed
No Equipment
No IT Costs
No Hassles
No Absenteeism
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Are You Ready?

Try Us Free For Two Weeks

If you are skeptical of how this whole remote employee thing works, we got you covered. We are so confident of our service that, we are offering a no obligation Free Trial of of our service.

You will get to see first hand if this kind of engagement suits your business model. At the end of two weeks if you are not yet convinced you can decide to not signup with us. No obligation or commitment.

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How It Works

It starts with a discovery call to understand your needs and to ensure that we are a good fit for your business needs.
Here are some of the points that will be discussed during the discovery call.

   Desired Tasks
   Expectations
   Business Analysis
   How It works

Once we are sure we can be of good use to you, the next steps are discussed and everything falls in place.

Discovery Call

Schedule a call with our US team to understand your needs & goals.

Process Mapping

We come up with a process to plugin our team into your processes.

Onboarding

After mutual team introductions, training starts with you during the one week free trial.

Kickoff Operations

We go live in week two once onboarding is complete.

Our Clients

Over the years we have provided executed several tasks for several companies either directly or through our partnerships. Here are some of the them.

TECHNISOURCE
PATRA CORP
SOLUTION IT
WELCHS
STAMPS
PLUMBER SEO
CHEGG
MORRISON HERSHFIELD
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Testimonials

Several Happy Customers Nationwide

Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. There is no magic formula.

Let's Work Together

"eDesk delivered what was promised with both integrity and an enormous desire to provide the best customer support and service possible, all at a great value. I hope to continue working with eDesk for a long time!"

"It is already clear that our decision to work with eDesk is turning out to be a key factor in our global engineering growth."

"Very happy with the solutions and excellent turn-around time by eDesk. Keep up the good work and we look forward to build a long term relationship."

"Building & implementing a recruiting strategy was unique opportunity to partner with eDesk. High level objective was to increase our recruiting scale, performance and significant cost savings."

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