Whether clients are looking for service, tech or sales support, our teammates are cross-trained to deliver omnichannel customer care that achieves some of the highest CSAT and NPS scores in the industry.
We recognize the pivotal role content moderation plays in protecting a brand and keeping companies afloat. We have the processes and team in place to do so effectively, and what’s more, we are great at it.Schedule A Call
In the digital world, most of our client’s services and applications rely heavily on exemplary verification processes to survive. Trust and safety are two of the most valuable services that we offer; they help to protect customers.Schedule A Call
When a business relies on contracted employees or service providers, application verification can become a very critical yet daunting task. We help verify information and perform proper checks to prevent fraud and ensure that only qualified applicants make it through.Schedule A Call
No matter what a client’s business might be, customer service issues are bound to happen. At eDesk, we help to manage, verify, process and mediate claims in an accurate and timely manner that appeases all parties involved.Schedule A Call
From menu transcription for an on-demand delivery service to receipt transcription for an expense report automation platform, eDesk helps with audio and visual transcription needs.Schedule A Call
When it comes to eCommerce websites, a picture can make or break a sale. With an experienced team of artistic talent, we ensure that photos look as perfect as possible so that the best possible light shines on our partners’ businesses.Schedule A Call
It’s true that, as they say, the world runs on data. eDesk researches, verifies and analyzes data for our clients to help ensure accuracy and quality.Schedule A Call
An e-commerce website without search functionality is hardly functional or user-friendly. We help identify and implement the appropriate tags and filters to ensure a partner’s customers can find what they are looking for quickly.Schedule A Call
Data entry is one of the most common back office tasks with which growing businesses need help. We help streamline a client’s data entry tasks with our meticulous attention to detail and efficient processes.Schedule A Call
Research is the basis for gathering information to help inform other aspects of clients’ businesses. From online research to deal hunting to lead generation, we provide the tools needed to scale our partners.Schedule A Call
From product descriptions to business listings, we help make sure our clients’ messages come across clearly to customers. Our highly skilled teammates can write any content that is needed.Schedule A Call
Incorporated in California in the year 2000, with a current team of 15 US based managers,supported by over 250 employees in India, eDesk is a quality conscious provider of virtual employee solutions to businesses of all sizes.
Los Angeles based eDesk provides you with remote employees to work for them from our India based operations centre. Every client is provided with a US based client manager to train, coordinate. The fully managed remote workforce becomes an extension of our clients business processes.Schedule A Call
Get a competitive edge by taking better care of your customers than your competitors can.
Managing back office tasks is a hidden part of customer service. We will make sure those tasks get done too.
eDesk can save you 50% or more on your employee costs.
No insurance. No worker’s comp. No taxes to pay.
If you are skeptical of how this whole remote employee thing works, we got you covered. We are so confident of our service that, we are offering a no obligation Free Trial of of our service.
You will get to see first hand if this kind of engagement suits your business model. At the end of two weeks if you are not yet convinced you can decide to not signup with us. No obligation or commitment.Request Free Trial
Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. There is no magic formula.Let's Work Together
"eDesk delivered what was promised with both integrity and an enormous desire to provide the best customer support and service possible, all at a great value. I hope to continue working with eDesk for a long time!"
"It is already clear that our decision to work with eDesk is turning out to be a key factor in our global engineering growth."
"Very happy with the solutions and excellent turn-around time by eDesk. Keep up the good work and we look forward to build a long term relationship."
"Building & implementing a recruiting strategy was unique opportunity to partner with eDesk. High level objective was to increase our recruiting scale, performance and significant cost savings."